Google Business Profile (Google My Business)
Expert & Trainer

Google (My) Business Profile Questions Answered by Professor M

I am a small business owner who has a very disgruntled employee who wants to hurt our business with false accusations. It’s very unfortunate that anyone can create an account and spread false information. How to get a fake review from my former employee removed?”

Unfortunately, this situation happens quite often, however, it is against Google Reviews’ policy. Under the conflict of interest, former employees cannot leave a review about the employment or place of employment.

Google Reviews’ Conflict of Interest

Maps users contributed content is most valuable when it is honest and unbiased. Examples of disallowed practices include, but are not limited to:

  •  Reviewing your own business.
  •  Posting content about a current or former employment experience.
  •  Posting content about a competitor to manipulate their ratings.

Therefore, you need to flag the review as inappropriate using the conflict of interest as a reason and appeal the case if it is denied. Follow this guide about removing Google Reviews.

Be patient. It can take several days for a review to be assessed.

I hope this article helped you.

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Professor M

by Professor M

Google Business Profile (formerly Google My Business) Subject Matter Expert

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