The Google Business Profile

Google (My) Business Profile Questions Answered by Professor M

I have recently added a second phone number to the Google My Business Profile listing but always it shows only one in the Profile Panel. Please could you tell me why Google Business Profile doesn’t show two phone numbers?

Even though you can add up to 3 phone numbers (primary number and the other two as additional phone numbers):

However, Google will only display the primary phone number in your Google My Business Profile Public Panel on Google Search and Google Maps listings. But the other 2 phone numbers are important if you have citations with different phone numbers.

In this article, I show how to add/change a phone number.

If you wish to know more about phone numbers, other settings and how to take advantage of them, please check my Google Business Profile Training – GBPedia.

Hope it helps
Professor M

If you cannot change your primary phone number check this FAQ Question:

Professor M logo with "Google Business Profile #1 Website" text at the top, on the left hand side, there is Google Search and Google Maps logos referring to Local Search, on the right, there is a Google Business Profile Logo and Google Reviews Logo, referring to Local Google Business Profiles, at the bottom, a cartoon version of Professor M, a red banner at the bottom with "Professor M" text
by Professor M

Google Business Profile (formerly Google My Business) Subject Matter Expert

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