A new message box on the “Home” section appeared in the last few days has been reported by many users and I can see the same issue in some of the profiles I manage.
The message box advises:
“Complete your Business Profile
Improve your local search ranking and help your customers with a complete profile
Even though the users already added a logo, some added it a few years ago.
It does not matter if you add the logo again as the message box will not disappear. Making me believe that it’s a glitch.
It has been reported to Google, so hopefully, they will fix the issue soon.
In my view, you don’t need to take any action as the logo still showing on profiles.
30 November 2020 – This issue still ongoing and Google didn’t provide an update.
I will keep updating on this issue.
You can also check these links to learn more about Google My Business Issues and Updates: