A few users are reporting when trying to reply or leave questions on a profile they own/manage is showing their personal Google Account details instead of as the “Business”.
Appears to be affecting users in different roles: Managers and even Owners.
Typically, if you own/manage a business profile, Google does not show the questions or answer as from your own Google account but it lists the profile name and says “owner” — in other words, it shows the owner is answering the question.
For updated information on these issues, solutions and notifications when issues are resolved you should look at GBPedia .

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To learn the latest about Google Business Profile (Google My Business), you should check these articles:
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