Google Q&A Section Not letting respond as Business Owner (Open GMB Issue)

Professor M

Google Business Profile (formerly Google My Business) Expert, Trainer, Speaker

Google Q&A Section Not letting respond as Business Owner (Open GMB Issue)

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A few users are reporting when trying to reply or leave questions on a profile they own/manage is showing their personal Google Account details instead of as the “Business”.

Appears to be affecting users in different roles: Managers and even Owners.

Typically, if you own/manage a business profile, Google does not show the questions or answer as from your own Google account but it lists the profile name and says “owner” — in other words, it shows the owner is answering the question.

For updated information on these issues, solutions and notifications when issues are resolved you should look at GBPedia .

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