Over the past few days, users are reporting that responses to Google Reviews are not appearing after replying.
GMB Users are able to reply, however, after “posting the reply” and the successful confirmation box appearing, the reply does not show publicly.
Example:
Hours after GMB has indicated successful reply, the reply is not showing and the “Reply” button is available:
2021 September 20 – Google didn’t confirm if it is a technical issue, but it is investigating.
As always, I will keep you informed of any updates.
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