Users are reporting that there is a different phone number on the Google My Business profile when using a mobile phone.
Google is testing a call tracking service where Google uses a local number to track the call and forward the call to your phone number.
So when you call the unknown number, you should find that it connects to your business. But… it is not…
When users are calling the number it just rings for a minute or so, then the call drops. So it is not working as it should.
2021 Jan 26 – No update from Google on this issue. It’s still under review.
Google has been informed and I will update you as always.
Feel free to check my Google My business Complete Listing Optimization Training.
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