Users are reporting that there is a different phone number on the Google Business Profile (formerly Google My Business) when using a smartphone.
Google is testing a call tracking service where Google uses a local number to track the call and forward the call to your phone number.
So when you call the unknown number, you should find that it connects to your business. But… it is not…
When users are calling the number it just rings for a minute or so, then the call drops. So it is not working as it should.
2021 Feb 10 – Google fixed this issue.
I hope this article helped you.
If you need further help, I am here for you. It does not matter if it’s your business or you are a professional that wants help with a client case:
To learn the latest about Google Business Profile (Google My Business), you should check these articles:
- Why Your Google Business Profile doesn’t show two phone numbers
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