This is a “Known” issue with some Google Business Profiles on Maps and Search not showing “Write a review” and Review Summary for Google reviews.
Below we have 2 images, both images are for the same category, day, and local area.
On the first image, you can see the Review summary and the “Write a review” button after the “Popular times” and “Photos” sections.
However, in the second image, we don’t find the “Review summary” section and the “Write a review” button anywhere, even though there is a review score with the number of reviews (third image).
Google will remove the “write a review’ feature from a Google Business Profile to prevent spam abuse, so you may need to contact Google Support to reinstate the Review feature –contact Google Business Profile Support.
I hope this article helped you.
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