This a “Known” issue with some Google My Business Profiles on Maps and Search not showing “Write a review” and Review Summary for Google reviews.
Below we have 2 images, both images are for the same category, day and local area.
On the first image, you can see the Review summary and the “Write a review” button after Popular times and Photos sections.
However, on the second image, we don’t find the “Review summary” section and the “Write a review” button anywhere, even though there is a review score with the number of reviews (third image).
Google will remove the “write a review’ feature from a Google My Business listing to prevent spam abuse, so you need to contact Google Support to reinstate the Review feature –contact Google My Business Support.
If you need to further your knowledge about Google My Business, know how to optimize your profile, what can be done to help you rank better, detailed step by step guides, Pro tips, keep up with the latest changes, rules and optimizations, etc – just check my ULTIMATE Google My Business Training!
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