“Write a review” and Review Summary not appearing on a Google My Business Profile (Resolved)

Professor M

Google Business Profile (formerly Google My Business) Expert, Trainer, Speaker

“Write a review” and Review Summary not appearing on a Google My Business Profile (Resolved)

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This is a “Known” issue with some Google Business Profiles on Maps and Search not showing “Write a review” and Review Summary for Google reviews.

Below we have 2 images, both images are for the same category, day, and local area.

On the first image, you can see the Review summary and the “Write a review” button after the “Popular times” and “Photos” sections.

However, in the second image, we don’t find the “Review summary” section and the “Write a review” button anywhere, even though there is a review score with the number of reviews (third image).

Google will remove the “write a review’ feature from a Google Business Profile to prevent spam abuse, so you may need to contact Google Support to reinstate the Review feature –contact Google Business Profile Support.

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