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How to Add and Remove Temporarily closed on Google My Business

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Professor M

Google Business Profile (formerly Google My Business) Expert, Trainer, Speaker

How to Add and Remove Temporarily closed on Google My Business

Table of Contents

This guide will show an easy way to add and remove the temporarily closed label on your Google My Business Profile, and the step by step screenshots.

Add Temporarily Closed on Google My Business

  1. On your computer, sign in to Google My Business.
  2. In the menu on the left, click Info.
  3. To the right, go to the section “Close this business on Google.”
    • To expand this section, you might need to click the arrow.
  4. Click on “Mark as temporarily closed”.

Add Temporarily Closed Step by step screenshot:

Temporarily Closed Label on your Profile

Remove Temporarily Closed on Google My Business

  1. On your computer, sign in to Google My Business.
  2. Click “Info”, on the main menu on the left.
  3. On the right, you have the section “Reopen this business on Google.”
    • To expand this section, you might need to click the arrow.
  4. Click on “Mark as open”

Mark as open Screenshot:

Alternative

Go to Google.com, search for the business, click “Suggest an Edit” and click “Reopen this place”:

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Extras

Google Asks About Update Service Availability

Many Google My Business listings owners are receiving a request from Google to “let customers know that your business is open and which services you’re offering.”

As the restrictions ease around the world Google wants to make sure that businesses update their status asap so searchers can have the best results for their local and Map searches.

What are the questions

  • Is your business open? Your business is operating in some way — even if you’re only taking phone calls
  • Are you offering onsite services? Customers can visit the physical location of your business
  • Are you offering online appointments? Customers can attend real-time appointments with your business online
    • If you answer yes, it automatically asks you to add an appointment link.

Do not Forget to Turn Off Google Ads

When you “temporarily close” your business, this information is not fed into your Google Ads account. 

So turn off your Google Ads account whilst you are closed as you will be spending money unnecessarily.

When do you use Temporarily Closed and Special Hours?

If your business is closed for 7 or less days in a row or just sporadic days, you should use Special Hours

Does “temporarily closed” affect ranking?

In 2020, Google confirmed on Twitter it does not impact the local ranking of the profiles. However, this year (2021), Google wrote in the guidelines the following: “Businesses that are temporarily closed may rank after open businesses for broad queries. This ranking doesn’t happen for more specific queries, including queries for a specific business, or for queries when many matching businesses are temporarily closed.”

Can the profile receive new reviews whilst Temporarily closed?

Yes, it can.

Even though in 2020 during the first wave of COVID-19, Google suspended the reviews feature for temporarily closed profiles.

To remove the review functionality you have to mark the profile as permanently closed.

To learn the latest about Google My Business, you should check these articles:

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