This question was submitted to the Google My Business Help Community Forum.
Details: “ I would like to turn off the review option on our page immediately. How can we do this? I’m concern about the reviews in my place. I totally disagree with google policy about this.
For now, is impossible to block or delete bad reviews from people that even been in my place. Facebook, for example, allow you to block or delete the post from people….”
Unfortunately, you can’t turn off or disable reviews on your Google My Business profile without permanently closing it.
In rare cases, Google may turn off the reviews temporarily:
- if they are triggered by a public backlash due to a media report or social media
- if you are under a fake negative review attack, where a large number of negative reviews are left in a short period of time
However, “reviews” is one of the top factors for people to trust your business and for ranking. If you wish to remove fake bad reviews follow my in-depth step by step guide: How to Remove Google Reviews from your Google My Business Profile.
If you want to know how to gather more genuine customer reviews, please check my Google My Business Training– GMB Empower.
Hope it helps.
You can also check these posts about Google Reviews: