How to remove the business from Google that I recently bought

Professor M
Professor M

Expert, Trainer, Speaker - Google My Business and Local SEO

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This question was submitted to the Google My Business Help Community Forum.

Details: “i created an account for my business that i recently bought and waiting on confirmation code but i found out that someone before have created a google business for it and can’t contact him so he can remove it or switch ownership what can i do to take control over my business on google
thank you”

Response:

First, you need to remove your new listing:

  1. Go to the “Info” tab on the menu on the left
  1. On the right-hand side, click on “Remove listing”

Then you need to claim ownership of the original listing 

I will break it step by step:

Storefront Business Profiles

  1. Go to business.google.com/add as you would to do to get a new listing
  2. Enter the name and address of your business, then select it from the search results.
  3. Click Continue. You’ll see a message indicating that “someone else verified the listing”. Otherwise, you can claim and verify the listing yourself.
  4. Click Request access and fill out the form.
  5. Click Submit. 

Service-area Business Profiles

To request ownership of a service-area business from the current Business Profile owner:

  1. Go to business.google.com/add
  2. Enter your business information.
  3. Click Continue.
  4. Complete the verification process.
    • Verification by postcard takes a few days.
  5. Once verified, you’ll see an “Owner conflict” dialogue indicating that the location is a duplicate.
  6. Click Request access.

The current profile owner will receive an email that asks them to get in touch with you, and you’ll receive a confirmation email.

For both business types:

After 7 days, you might have the option to claim the listing yourself. Just sign in to Google My Business and look for a Claim or Verify button on your dashboard. If you are not able to get the verify/claim button contact Google My Business Support.

Once sorted, you can use my Award-Winning GMB Empower Training to improve the ranking and optimise your Google My Business Profile.

Hope it helps

Be Remarkable!

Professor M

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