Set up Google My Business hours “by appointment only”

Professor M
Professor M

Expert, Trainer, Speaker - Google My Business and Local SEO

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Unfortunately, you cannot change Google My Business hours to “Appointment Only”, but you can still do a few things to show “Appointment only” on your Google My Business Public Profile.

The good news is that this feature was put to Google’s Product team for consideration, even though no timeline for it.

However, you have 3 alternatives:

  • Offer online appointments
  • Add Appointment required
  • Covid 19 Post with Hours/Appointment Advice

Offer online appointments

  1. Sign in to Google My Business .
  2. Click Home.
  3. Go to “Stay Connected during COVID-19.”
  4. Click the type of online service you want to update:
    1. Online classes
    2. Online appointments
    3. Online estimates
  5. To show your business offers online services, click the checkbox.

Add Appointment required

1. Sign in to your Google My Business

2. Go to the “Info” section – On the left-hand side menu, you click on “Info”

3. Find the “Highlights”/”Attributes” feature and press on the pencil – This feature should be under Services or Menu

screenshot of Google My Business Attributes Editor

4. Under “Health & Safety” select the Appointment required attributes applicable to your business

screenshot of Google My Business Health Safety Attributes

5. Press on “Apply”

Covid 19 Post

  1. On your computer, sign in to Google My Business
  2. From the menu, click Posts
  3. At the top of the page, choose the “COVID-19 update” tab. You can include the following information: Hours of operation and Changes to how the business operates – Appointment Required
screenshot of Google My Business Special Covid19 Update Posts
Google My Business Special Covid19 Update Posts
  1. Click Publish

Learn how to optimize your profile with my Google My Business Course, part of my Google My Business Training – GMB Empower Training.

Hope it helps! Be Remarkable!

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