[2021] Set up Google My Business hours “by appointment only”

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Professor M

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[2021] Set up Google My Business hours “by appointment only”

You can do a few things to show “Appointment only” on your Google My Business Public Profile, even though you cannot change Google My Business Operating Hours to “Appointment Only”.

You have 3 options:

  • Offer online appointments
  • Add Appointment required
  • Covid 19 Post with Hours/Appointment Advice

Note: The above options availability will depend on your business category and location.

Offer online appointments

  1. Sign in to Google My Business .
  2. Click Home.
  3. Find “Stay Connected during COVID-19.” section box
  1. Click the type of online service you want to update:
    1. Online classes
    2. Online appointments
    3. Online estimates
  2. To show your business offers online services, click the checkbox.

Add “Appointment required”

1. Sign in to your Google My Business

2. Go to the “Info” section – On the left-hand side menu, you click on “Info”

3. Find the “Highlights”/”Attributes” feature and press on the pencil – This feature should be under Services or Menu

screenshot of Google My Business Attributes Editor

4. Under “Health & Safety” select the Appointment required attributes applicable to your business

screenshot of Google My Business Health Safety Attributes

5. Press on “Apply”

Covid 19 Post

  1. On your computer, sign in to Google My Business
  2. From the menu, click Posts
  3. At the top of the page, choose the “COVID-19 update” tab. You can include the following information: Hours of operation and Changes to how the business operates – Appointment Required
screenshot of Google My Business Special Covid19 Update Posts
Google My Business Special Covid19 Update Posts
  1. Click Publish

Other Notes

  • You can add “Appointment only” to the business description.
  • The good news, the possibility of changing Google My Business Operating Hours to “Appointment Only” was put to Google’s Product team for consideration, even though there is no timeline for it.

Hope it helps! Be Remarkable!

If you need to further your knowledge about Google My Business, know how to optimize your profile, what can be done to help you rank better, detailed step by step guides, Pro tips, keep up with the latest changes, rules and optimizations, etc – just check my ULTIMATE Google My Business Training!

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