#1 Google Business Profile Guide & Training Course

How to Turn On Google My Business Messaging

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Professor M

Google Business Profile (formerly Google My Business) Expert, Trainer, Speaker

How to Turn On Google My Business Messaging

Table of Contents

For your business, communicating and connecting easily with your customers is fundamental to provide good customer service and increase leads/sales. One of such tools is Google My Business Messaging Feature.

Turn On Google My Business Messaging – Web Dashboard

  1. Sign in to your Google My Business Account
  2. Press on “Messages” in the left-hand side menu
  3. Press on “Turn on messaging”

Turn On Google My Business Messaging – GMB App

  1. Open the GMB app on your Android or Apple
  2. Press on “Customers”
  3. On the pop-up box press “Turn on messaging”

Turn On Google My Business Messaging – Google Maps App

  1. Open the Google Maps app
  2. Press on “Updates” on the bottom
  3. Next press on the “Messages” Button
  4. Choose the “Business” section
  5. Press on “Settings”
  6. Then “Turn on messaging”

How Customers can message you through Google My Business

  • Press Message/Quote Button on your Google My Business Profile
  • Start a conversation from any of your GMB Post
  • Google Maps App » Update section
  • They try to call you and you don’t answer, they will be prompted to send a message

If you need to further your knowledge about Google My Business, know how to optimize your profile, what can be done to help you rank better, detailed step by step guides, Pro tips, keep up with the latest changes, rules and optimizations, etc – just check my ULTIMATE Google My Business Training!

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