Some people are reporting that Google (My) Business Profile Q&A Feature has been limited to 440 Characters for answers (from 1000 char).
However, it’s basically a visual limit, meaning you can only see 440 characters when looking at a question, but if you click on the Question (not on the answer as expected) you can still see the full answer.
So you can still use 1000 Characters to answer a question.
What do you need to do?
I always recommend keeping the answers short and well within 440 char. If you need to give a longer answer, you should ask the customer to contact you directly.
I hope this article helped you.
If you need further help, I am here for you. It does not matter if it’s your business or you are a professional that wants help with a client case:
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