Why Google Says Your Business Profile Isn’t Eligible To Be Displayed On Google As Per Quality Guidelines

Professor M

Google Business Profile (formerly Google My Business) Expert, Trainer, Speaker

Why Google Says Your Business Profile Isn’t Eligible To Be Displayed On Google As Per Quality Guidelines

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You requested reinstatement after your Google Business Profile was suspended or disabled. You then received an email from local_listing_corrections@google.com or googlebusinessprofile-support@google.com saying something similar to these:

  • “We’ve looked at your account and it looks like your Business Profile is not eligible to display on Google per our quality guidelines”.
  • “Per our quality guidelines, your business isn’t eligible to display on Google Maps.”
  • “your business  isn’t eligible to be displayed on Google Maps as per our quality guidelines”

What can you do?

If Google tells you that, as per their quality guidelines, your business isn’t eligible to display on Google Maps, it unfortunately means that your request to reinstate your Google Business Profile has been denied.

Before you create a new profile please try to appeal, as you will lose any reviews you may have and there is a high chance that your new profile will be suspended as well.

How to appeal the decision

In summary:

  • Find out what are the issues/reasons are possible for the reinstatement denial by looking at the guidelines and correct the issues.
  • Reply to the denial email:
    • Request to appeal
    • Describe your business operations
    • Attach photos of your business front or vehicle

You should receive a response to your appeal within 24-72 hours, sometimes they will reply by asking you to contact the specialist team.

You can find more in this article about the appeal process.

I have two resources that can help you reinstate your Google Business Profile:

If you want I can help you! I am a Google Business Profile Product Expert and a specialist in reinstating suspended/disabled profiles and have reinstated over 700 listings

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