Service Areas Business Address Google My Business listing Issue Alert (Open GMB Issue)

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Google My Business listings for Service Area Businesses are having an issue with the change of address when you move location, it’s affecting at least businesses in US, Australia, Canada, UK. Normally, you come across this issue when you search for your business and it is not ranking on Google for your city/town.

The listings are instead placed in:

  • Independence, Kansas if you are in the US
  • Ghan, NT if you are in Australia
  • Saskatchewan, if you are in Canada

What it is happening is that the business address change will not work and it will remove the address on the back end.

Solutions:

Google Support

You need to contact Google My Business Support:

– Ask them to change manually the address of the listing

– Also, advise your listing was affected by the Service area business known issue.

– Don’t forget to give them your verification address so they can add it manually.

Change your address back and risk get suspended

  1. Add your address back: go to Info Tab » Address field » Add back your address
  2. Listing probably will get suspended » Ask for reinstatement and explain the situation

Google is aware and working on fixing this issue.

01 April March 2021 – Google advised that this issue has been resolved and a fix is rolling out this month. But it is not resolve yet

Learn how to optimize your Google My Business Profile with my GMB Empower training.

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