This guide will show an easy way to add users to your Google Business Profile (form. Google My Business), and the step by step screenshots. At the end of this guide, you have the useful FAQ, News and Issues section.
Add Users to Google Business Profiles Steps
- On your computer, sign in to Google Business Profile Dashboard.
- In the menu on the left, click on “Users”.
- At the top right, click on “Add users”.
- Enter the name or email address of the new user, then click “Choose a role” and choose between: Owner or Manager. Notes:
- The new user must have an account with Google.
- Agencies will have to provide the Business Group ID instead
- Click “Invite”.
Step by Step Screenshots To Add a New User to Google Business Profiles
Step 1
Step 2
Step 3
Step 4

Step 5
Notes:
The new user will receive an email to accept the invitation to become a user.
When an invitation is accepted, the current owners of the profile are notified through email.
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Add Users To Google Business Profile FAQ, News and Issues
Google Business Profile Site Manager has been Deprecated
Google removed “Site Manager” option for user type on Google Business Profile.
Google emailed users to advise after 24 October 2021 site managers were “upgraded” to managers.

Adding an Agency As Manager Is Not Working – Issue
There is an issue, where Clients are not able to add the Agencies as a manager, they only have the owner option when giving user access.
The workaround: If you can be added as an owner, it will work and then you can downgrade to a manager after receiving access.
This issue has been resolved:

Other Links Related to User Management on Google Business Profile
- Remove Users to Google Business Profile
- Change User’s role on Google Business Profile
- Change/Transfer Google Business Ownership
To learn the latest about Google My Business, you should check these articles:
- What to do when a Google (My) Business Profile has been hacked by unknown email and the details have been changedOur Google Business account has been hijacked by an unknown […]
- Google Business Profile Request Ownership Email with Incorrect Button Links IssueThis is a serious issue. As described in this section […]
- How to Update your Google Business Profile Directly from Google Search or MapsYou can now update/edit your Google Business Profile (formerly Google […]