How to add users to Google Business Profile (form. Google My Business)

Professor M

Google Business Profile (formerly Google My Business) Expert, Trainer, Speaker

How to add users to Google Business Profile (form. Google My Business)

Table of Contents

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This guide will show an easy way to add users to your Google Business Profile (form. Google My Business), and the step by step screenshots. At the end of this guide, you have the useful FAQ, News and Issues section.

Add Users to Google Business Profiles Steps

  1. You need to be signed in to the Google Account you use for your Google Business Profile
  2. Find your Business Profile by searching on Google for the exact business name or write “my business” in the search field
  3. Press on the 3 vertical dots on the right to open the Menu
  4. Now you press on “Business Profile settings”.
  5. Press on “Managers”
  6. When the “Managers” section opens up, at the top you press on “Add”
  7. Use the email address box to add the email for the new user
  8. Then under “Access”, choose “Owner” or “Manager”
  9. Then press “Invite”

Step by Step Screenshots To Add a New User to Google Business Profiles

Step 1

Google My Business Sign in Screen
Sign in to Google Business Profile.

Step 2

Search for your business name or “my business” on Google Search

Step 3

Press on the 3 little dots on the right to open the menu

Step 4

Select the “Business Profile settings” option

Step 5

Press on “Managers”

Step 6

At the top you press on “Add”

Step 7 & 8

Use the email address box to add the email for the new user, then under “Access”, choose “Owner” or “Manager”

Step 9

Press “Invite”

Notes:

The new user will receive an email to accept the invitation to become a user.

When an invitation is accepted, the current owners of the profile are notified through email.

Add Users To Google Business Profile FAQ, News and Issues

Google Business Profile Site Manager has been Deprecated

Google removed “Site Manager” option for user type on Google Business Profile.

Google emailed users to advise after 24 October 2021 site managers were “upgraded” to managers.

Google My Business Site Managers Deprecated Message
Google Business Profile Site Managers Deprecated Message
Google My Business Site Manager Role Deprecation Email from Google
Google Business Profile Site Manager Role Deprecation Email from Google

Adding an Agency As Manager Is Not Working – Issue

 There is an issue, where Clients are not able to add the Agencies as a manager, they only have the owner option when giving user access.

The workaround: If you can be added as an owner, it will work and then you can downgrade to a manager after receiving access.

This issue has been resolved:

Other Links Related to User Management on Google Business Profile

To learn the latest about Google My Business, you should check these articles:

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