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How to add users to Google Business Profile (form. Google My Business)

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Professor M

Google Business Profile (formerly Google My Business) Expert, Trainer, Speaker

How to add users to Google Business Profile (form. Google My Business)

Table of Contents

This guide will show an easy way to add users to your Google Business Profile (form. Google My Business), and the step by step screenshots. At the end of this guide, you have the useful FAQ, News and Issues section.

Add Users to Google Business Profiles Steps

  1. On your computer, sign in to Google Business Profile Dashboard.
  2. In the menu on the left, click on “Users”.
  3. At the top right, click on “Add users”.
  4. Enter the name or email address of the new user, then click “Choose a role” and choose between: Owner or Manager. Notes:
    • The new user must have an account with Google.
    • Agencies will have to provide the Business Group ID instead
  5. Click “Invite”.

Step by Step Screenshots To Add a New User to Google Business Profiles

Step 1

Google My Business Sign in Screen
Sign in to Google Business Profile.

Step 2

Google My Business "Users" Main Menu Button screenshot
Click on “Users”

Step 3

Click on “Add users” – Top right

Step 4

Enter the name or email address of the new user, then click “Choose a role”. (Business Group ID for Agencies)

Step 5

Click on “Invite”

Notes:

The new user will receive an email to accept the invitation to become a user.

When an invitation is accepted, the current owners of the profile are notified through email.

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Add Users To Google Business Profile FAQ, News and Issues

Google Business Profile Site Manager has been Deprecated

Google removed “Site Manager” option for user type on Google Business Profile.

Google emailed users to advise after 24 October 2021 site managers were “upgraded” to managers.

Google My Business Site Managers Deprecated Message
Google Business Profile Site Managers Deprecated Message
Google My Business Site Manager Role Deprecation Email from Google
Google Business Profile Site Manager Role Deprecation Email from Google

Adding an Agency As Manager Is Not Working – Issue

 There is an issue, where Clients are not able to add the Agencies as a manager, they only have the owner option when giving user access.

The workaround: If you can be added as an owner, it will work and then you can downgrade to a manager after receiving access.

This issue has been resolved:

Other Links Related to User Management on Google Business Profile

To learn the latest about Google My Business, you should check these articles:

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